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Page 41 of 59 of Publication 463 17:36 - 21-JAN-2010 The type and rule above prints on all proofs including departmental reproduction proofs. MUST be removed before printing. Free Tax Services. It contains lists of free tax • Get information on starting and operating How To Get Tax Help information sources, including publications, a small business. services, and free tax education and assistance You can get help with unresolved tax issues, programs. It also has an index of over 100 order free publications and forms, ask tax ques- TeleTax topics (recorded tax information) you Phone. Many services are available by tions, and get information from the IRS in sev- can listen to on your telephone. phone. eral ways. By selecting the method that is best Accessible versions of IRS published prod- for you, you will have quick and easy access to ucts are available on request in a variety of • Ordering forms, instructions, and publica- tax help. alternative formats for people with disabilities. tions. Call 1-800-TAX FORM Taxpayer Advocate Service (TAS) is an inde- forms, instructions, and publications, andFree help in pre-Free help with your return.The(1-800-829-3676) to order current-year Contacting your Taxpayer Advocate. pendent organization within the IRS whose em- prior-year forms and instructions. Youparing your return is available nationwide from ployees assist taxpayers who are experiencing should receive your order within 10 days.IRS-trained volunteers. The Volunteer Income Tax Assistance (VITA) program is designed to economic harm, who are seeking help in resolv- ing tax problems that have not been resolved help low-income taxpayers and the Tax Coun- • your tax questions at 1-800-829-1040.Call the IRS withAsking tax questions.seling for the Elderly (TCE) program is designed through normal channels, or who believe that an IRS system or procedure is not working as it to assist taxpayers age 60 and older with their • Solving problems. You can get should. Here are seven things every taxpayer face-to-face help solving tax problemstax returns. Many VITA sites offer free electronic should know about TAS: filing and all volunteers will let you know about every business day in IRS Taxpayer As- credits and deductions you may be entitled to sistance Centers. An employee can ex- • TAS is your voice at the IRS. claim. To find the nearest Vita or TCE site, call plain IRS letters, request adjustments to • Our service is free, confidential, and tai- 1-800-829-1040. your account, or help you set up a pay- lored to meet your needs. As part of the TCE program, AARP offers the ment plan. Call your local Taxpayer Assis- Tax-Aide counseling program. To find the near- tance Center for an appointment. To find • You may be eligible for TAS help if you est AARP Tax-Aide site, call 1-888-227-7669 or the number, go to www.irs.gov/localcon- have tried to resolve your tax problem visit AARP’s website at tacts or look in the phone book under through normal IRS channels and have www.aarp.org/money/taxaide. United States Government, Internal Reve- gotten nowhere, or you believe an IRS For more information on these programs, go nue Service. procedure just isn’t working as it should. to • TTY/TDD equipment. If you have access • TAS helps taxpayers whose problems are www.irs.gov and enter keyword “VITA” in the to TTY/TDD equipment, call causing financial difficulty or significant upper right-hand corner. 1-800-829-4059 to ask tax questions or to cost, including the cost of professional Internet. You can access the IRS web- order forms and publications. representation. This includes businesses as well as individuals. days a week to: • ten to pre-recorded messages coveringCall 1-800-829-4477 to lis-TeleTax topics. 24 hours a day, 7www.irs.govsite at • TAS employees know the IRS and how to • E-file your return. Find out about commer- various tax topics. navigate it. We will listen to your problem, help you understand what needs to be • Refund information. To check the status of servicese-filecial tax preparation and done to resolve it, and stay with you every available free to eligible taxpayers. your 2009 refund, call 1-800-829-1954 step of the way until your problem is re- • Check the status of your 2009 refund. Go during business hours or 1-800-829-4477 solved. to (automated refund information 24 hours a • TAS has at least one local taxpayer advo- www.irs.gov and click on Where’s My Re- hours after the IRS acknowledges receiptday, 7 days a week). Wait at least 72. Wait at least 72 hours after the IRSfundcate in every state, the District of Colum-of your e-filed return, or 3 to 4 weeks afteracknowledges receipt of your e-filed re- bia, and Puerto Rico. You can call your local advocate, whose number is in your turn, or 3 to 4 weeks after mailing a paper 8379 with your return, wait 14 weeks (11mailing a paper return. If you filed Formreturn. If you filed Form 8379 with your phone book, in Pub. 1546, Taxpayer Ad- 1-877-777-4778 or TTY/TDD social security number, your filing status, filing status, and the exact whole dollar. You can also call our toll-free line atreturn available so you can provide yourprovide your social security number, yourwww.irs.gov/advo-filed electronically). Have your 2009 taxyour 2009 tax return available so you canYour Voice at the IRS,return, wait 14 weeks (11 weeks if youweeks if you filed electronically). Have— vocate Service and on our website at cate 1-800-829-4059. and the exact whole dollar amount of your out weekly on Fridays. If you check theamount of your refund. Refunds are sentrefund. • You can learn about your rights and re- status of your refund and are not given the sponsibilities as a taxpayer by visiting our Download forms, instructions, and publica- date it will be issued, please wait until the• online tax toolkit at www.taxtoolkit.irs.gov. tions. next week before checking back. • Order IRS products online. • Other refund information. To check the The Low Income Taxpayer Clinic program • Research your tax questions online. return refund, call 1-800-829-1954.status of a prior year refund or amendedLow Income Taxpayer Clinics (LITCs). serves individuals who have a problem with the • Search publications online by topic or IRS and whose income is below a certain level. keyword. Evaluating the quality of our telephone LITCs are independent from the IRS. Most LITCs can provide representation before the • Use the online Internal Revenue Code, services. To ensure IRS representatives give IRS or in court on audits, tax collection disputes, Regulations, or other official guidance. we use several methods to evaluate the qualityaccurate, courteous, and professional answers, and other issues for free or a small fee. If an • View Internal Revenue Bulletins (IRBs) of our telephone services. One method is for a individual’s native language is not English, some published in the last few years. second IRS representative to listen in on or clinics can provide multilingual information about taxpayer rights and responsibilities. For Figure your withholding allowances using record random telephone calls. Another is to ask• more information, see Publication 4134, Low the withholding calculator online at www. some callers to complete a short survey at the Income Taxpayer Clinic List. This publication is irs.gov/individuals. end of the call. available at www.irs.gov, by calling • Determine if Form 6251 must be filed by Walk-in. Many products and services 1-800-TAX-FORM (1-800-829-3676), or at your using our Alternative Minimum Tax (AMT) are available on a walk-in basis. local IRS office. Assistant. Free tax services. To find out what services • Sign up to receive local and national tax • Products. You can walk in to many post are available, get Publication 910, IRS Guide to news by email. offices, libraries, and IRS offices to pick up Chapter 6 How To Report Page 41